Privacy & Legal Policies

Information regarding the processing and protection of your personal data within the scope of the Turkish Personal Data Protection Law No. 6698.

1. Data Controller

Within the scope of the Personal Data Protection Law No. 6698, your personal data may be processed by Üçler Otomotiv, acting as the data controller, for the purposes and legal grounds explained below.

2. Personal Data Processed

When you use our website or contact us, the following personal data may be processed:

• Name and surname
• Telephone number and e-mail address
• Company, title and contact information
• Requests, suggestions, complaints and message contents
• IP address, device, browser and website usage information
• Information shared within quotation, order and customer relationship processes

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

• Receiving and responding to communication requests
• Evaluating product, service, stock and quotation requests
• Managing customer relations and after-sales support processes
• Carrying out order, invoicing and delivery processes
• Ensuring the security and functionality of the website
• Fulfilling legal and administrative obligations
• Recording and resolving requests and complaints

4. Method of Collecting Personal Data

Your personal data may be collected through website contact forms, telephone, e-mail, WhatsApp, social media channels, face-to-face meetings, quotation and order processes by automated or non-automated means.

5. Legal Grounds for Processing Personal Data

Your personal data may be processed where expressly provided by law, where processing is necessary for the establishment or performance of a contract, for compliance with legal obligations, for the establishment, exercise or protection of a right, and where processing is necessary for our legitimate interests provided that your fundamental rights and freedoms are not adversely affected.

Where explicit consent is required, your personal data will only be processed after obtaining your consent.

6. Transfer of Personal Data

Your personal data may be shared with the following parties, subject to necessary security measures, for the purpose of providing services and fulfilling legal obligations:

• Authorized public institutions and judicial authorities
• Legal, accounting and consultancy service providers
• Cargo, logistics, hosting and IT service providers
• Business partners, suppliers and authorized service providers

Your personal data will not be shared with unauthorized third parties except where necessary for service provision or required by law.

7. Retention of Personal Data

Your personal data is retained for the periods specified under applicable legislation or for as long as necessary for the purpose for which it is processed. Once the retention period expires, the data is deleted, destroyed or anonymized in accordance with applicable legislation.

8. Rights of the Data Subject

Within the scope of Article 11 of the Personal Data Protection Law, you may apply to Üçler Otomotiv to:

• Learn whether your personal data is being processed
• Request information if your personal data has been processed
• Learn the purpose of processing and whether the data is used in accordance with that purpose
• Learn the third parties to whom your personal data has been transferred
• Request correction of incomplete or inaccurate personal data
• Request deletion or destruction of personal data where the relevant conditions are met
• Request compensation for damages arising from unlawful processing of personal data

9. Application Method

You may submit your requests regarding personal data protection, together with information confirming your identity, through Üçler Otomotiv's communication channels.

Applications will be evaluated as soon as possible depending on the nature of the request and within a maximum of 30 days.

Principles regarding the use, protection and confidentiality of information shared while visiting our website.

1. Scope of the Policy

This Privacy Policy explains how information shared by users visiting the Üçler Otomotiv website is used and protected.

2. Information Collected

The following information may be collected while you use our website:

• Name, telephone number and e-mail address provided through contact forms
• Information submitted in quotation, product and service requests
• IP address, device type, browser and operating system information
• Pages visited and website usage activities
• Technical information obtained through cookies

3. Purposes of Using Information

Collected information may be used for the following purposes:

• Responding to user requests
• Providing information about products and services
• Managing quotation and customer communication processes
• Improving website performance
• Detecting technical issues and ensuring website security
• Fulfilling legal obligations

4. Protection of Information

Appropriate technical and administrative security measures are implemented to protect user information against unauthorized access, loss, misuse, alteration or disclosure.

However, it should be noted that no method of data transmission over the internet can be considered completely risk-free.

5. Sharing with Third Parties

User information is not shared with third parties or sold for commercial purposes except where explicit consent has been obtained, where required by law or where necessary for the provision of services.

Information may be shared with hosting, IT infrastructure, security, analytics, logistics or communication service providers only to the extent necessary for the relevant service.

6. External Links

Our website may contain links to third-party websites. Üçler Otomotiv is not responsible for the content, security practices or privacy policies of such external websites.

7. Changes to the Policy

This policy may be updated depending on changes in legislation, the scope of our services or website infrastructure. The updated policy becomes effective from the date it is published.

8. Contact

For information regarding our privacy practices or your personal data, you may contact us through the communication channels provided on our Contact page.

Information about the types of cookies used on our website, their purposes and how you can manage your cookie preferences.

1. What Are Cookies?

Cookies are small text files stored on your device through your browser by the websites you visit. Cookies help websites function properly, remember preferences and improve the user experience.

2. Purposes of Using Cookies

Cookies may be used for the following purposes:

• Ensuring the website operates securely and correctly
• Remembering user preferences
• Analyzing website traffic and performance
• Detecting errors and security issues
• Improving website content and services

3. Types of Cookies Used

Strictly Necessary Cookies

These cookies are required for the website's basic features and security functions to operate properly. Disabling these cookies may prevent certain parts of the website from functioning correctly.

Functional Cookies

These cookies allow preferences such as language, display settings and similar user choices to be remembered.

Performance and Analytics Cookies

These cookies help us understand how visitors use our website. The information obtained is used to improve website performance and user experience.

Advertising and Marketing Cookies

Where you have provided your preference or consent, these cookies may be used to provide content relevant to your interests and measure the performance of advertising campaigns.

4. First-Party and Third-Party Cookies

First-party cookies are created directly by the Üçler Otomotiv website. Third-party cookies may be placed by external service providers offering analytics, maps, video, social media or similar services.

5. Cookie Retention Period

Session cookies are deleted when the browser is closed. Persistent cookies remain on your device for a period determined according to their purpose or until they are deleted through your browser settings.

6. Managing Cookie Preferences

You can view, accept, reject or delete previously stored cookies through your browser settings.

Rejecting non-essential cookies will not prevent you from using the website's basic functions; however, some features may not operate as expected.

7. Updates to the Policy

This policy may be updated in accordance with changes in the types of cookies used, services provided or applicable legislation. The updated policy becomes effective from the date it is published.

8. Contact

For information regarding the use of cookies and your personal data, you may contact us through the communication channels provided on our Contact page.